Privacy Policy

At Phlebo Express, we care about your privacy. This policy explains how we collect, use, and protect your personal information when you use our app. By using the app, you agree to the practices below.

1. What Information We Collect

When you use our app, we may collect:

• Personal Details: Like your name, email, phone number, and other information when you create an account or book a test.
• Health Information: Information about the tests you book and the reports you download.
• Payment Info: We collect payment details when you pay for services, but we don’t store these ourselves—third-party payment providers handle that.
• App Usage: We track how you use the app, like which pages you visit and how long you stay on the app.

2. How We Use Your Information

We use your information for:

• Providing Services: To book your tests, process payments, and deliver your test results.
• Improving the App: To make the app better based on how users interact with it.
• Communication: We’ll send notifications or updates related to your tests and account.
• Legal Reasons: If required by law, we may use your data to comply with regulations or legal requests.

3. Who We Share Your Information With

We may share your information with:

• Labs: So they can process your tests and provide results.
• Third-Party Providers: Like payment processors or cloud storage services that help us run the app.
• Legal Authorities: If we are required to share your information for legal reasons.

4. Your Rights

You have control over your information. You can:

• Access: Ask for a copy of the data we have about you.
• Correct: Request corrections if your information is wrong or incomplete.
• Delete: Ask us to delete your data, though this might affect your ability to use the app.
• Withdraw Consent: Change your mind about letting us collect your data, but it may limit app functionality.

If you want to use any of these rights, please contact us at [Contact Information].

5. How We Protect Your Information

We take steps to protect your personal and health information, like using encryption and secure data storage. However, no method is 100% foolproof, so we can’t guarantee complete security.

6. How Long We Keep Your Data

We keep your information as long as we need it to provide services or meet legal requirements. After that, we securely delete it.

7. For Users Under 18

Our app is for adults, but if you’re under 18, you need permission from a parent or guardian to use it. If we accidentally collect data from someone under 18 without consent, we will delete it.

8. Changes to This Policy

We might update this policy sometimes. If we do, we’ll let you know through the app or by email. Using the app after changes means you accept the new policy.

9. Contact Us

If you have questions or concerns about this policy, reach out to us at phleboexpreess@gmail.com